Showing posts with label Gerber Collision Downers Grove. Show all posts
Showing posts with label Gerber Collision Downers Grove. Show all posts

Sunday, August 9, 2009

Good service, sticky fingers

We really don't like to do this but we have to post a mixed review of a local collision shop.

Trixie Junior Space Punk has had collision work done at Gerber Collision in Downers Grove twice - once last year when I had a fender-bender and had my front end replaced and again just a week ago or so when I was rear-ended by a hippie and had to have my rear bumper replaced (yes, the hippie part is true). I appreciate that Gerber has car rentals available right on site so that I don't have to inconvenience any friends asking them to follow me to the shop. I also appreciate that the work is very good - in both instances my car looks as good as new.

HOWEVER, this last visit has left a very sour taste in my mouth when I went to look for the Griffin iTrip transmitter I use to listen to my iPod through my car radio (very important on my long trips to northern Michigan) and what do you know - it wasn't there. Seems someone at Gerber has sticky fingers and helped himself to my FM transmitter. I guess I should be grateful the klepto doesn't have a Samsung cell phone because he left my car phone charger.

The hope is that I won't need to have my car serviced again but if I do I will seriously think twice before taking it to Gerber in Downers Grove.

Convenience: A
Quality of Work: A
Honesty by all workers: F-